Privacy Policy

Last Modified: May 22, 2024

Introduction

We at HRTMS Incorporated d/b/a JDXpert as well as our affiliates (collectively, “we”, “us” or “our”) respect your privacy and are committed to protecting it through our compliance with this Policy. This Policy describes the types of information we may collect from you or that you may provide to us when you visit the website https://jdxpert.com, any successor or subdomain thereof or any other website where we post this Policy (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to any information that we collect in connection with your use of the Website, including any information you provide in any forms or messages submitted by you to us through our Website or using the contact information provided on our Website, and any information about you transferred to our Website from other websites. This Policy does not apply to any other information that we may collect by any other means, including any information you may provide in connection with your or your organization’s use of our JDXpert software product (the “JDXpert Product”) or our other services. If you or your organization subscribes to our JDXpert Product or our other services, you will need to refer to our contract with your organization for information about our policies and practices for collecting and processing information in connection with your use of the JDXpert Product or our other services. For the avoidance of doubt, this Policy does not apply to the customer support website at https://support.jdxpert.com or such other websites made available to you or your organization in connection with your subscription to our Product or our other services.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to use our Website. By accessing or using our Website, you agree to this Policy. This Policy may change from time to time. When we make changes to this Policy, we will post the updated Policy on our Website and update the Policy’s “Last Modified” date. We will also provide notice of any material changes as explained in the section below titled “Changes to Our Privacy Policy.” Your continued use of the Website after we make changes is deemed to be acceptance of those changes.

Information We Collect About You and How We Collect It

Personal Information We Collect – Generally

We may collect several types of information from and about users of our Website. This may include information by which users may be personally identified or information about a user that is maintained in personally-identifiable form (collectively, “Personal Information”). Specifically, we (or our third-party service providers acting on our behalf) may collect the following:

Your full name.
Your company or organization’s name.
Your e-mail address.
Your telephone number.
Your job title.
Links to your personal social media URLs and any other website URL you choose to provide.
Your IP address or mobile device ID.
The Technical Information described in the section below titled “Traffic, Usage and Computer/Device Information.”
Information related to Internet or other similar network activity, including browsing history, search history and information on your interaction with our Website or on your interaction with advertisements on our Website or other websites (“Internet Activity”).
Certain information collected in connection with our use of Google Analytics (as further described in the section below titled “Use of Google Analytics”), which may include your general geographic region, gender, age, interests and language preferences.
Any other information (including Personal Information) you choose to provide in any forms or messages submitted by you to us through our Website or using the contact information provided on our Website.

Personal Information We Collect – Submitting Job Applications Through the Website

If you submit a job application through our Website (“Job Applicant”), we may also collect the following additional information:

Your employment and education background, history and experience, including a copy of your resume.
Your home address.
Your work authorization information and any sponsorship or visa requirements.
Information about your interest in the job.
Any other information you choose to submit with your job application through our Website.

How We Collect Information

We primarily collect Personal Information directly from you as you provide it or submit it to us, including in connection with signing up to obtain additional information from us (such as signing up to receive our periodic e-mails, e-newsletters or other marketing and promotional information about us or our products and services), entering into a sweepstakes, contest, giveaway or other promotion related to our products or services, responding to a voluntary survey you have agreed to complete, contacting us for service inquiries or reporting a problem with the Website, submitting an inquiry to us using the contact methods provided on our Website, or otherwise contacting us about our Website or our business. We (or our third-party service providers acting on our behalf) may also collect your Technical Information and Internet Activity automatically as you navigate through or interact with our Website (see section below titled “Traffic, Usage and Computer/Device Information”).

In addition to collecting Personal Information directly from you, we may also receive Personal Information from the following third parties:

Industry associations, conference organizers or organizations with whom we partner to provide webinars and other demonstrations or information sessions about our products or services.
Third-party data brokers, resellers, advertising networks, data analytics providers or other similar service providers, such as ZoomInfo, from whom we license certain data used to assist us in our business operations, including business-to-business sales prospecting and outreach or other customer relationship management efforts.

Traffic, Usage and Computer/Device Information

Additionally, as you navigate through and interact with our Website or interact with the e-mails and other electronic messages we send to you, we or our third-party service providers may automatically collect Internet Activity and certain traffic data, usage information, and information about your computer equipment or mobile device, such as your browser and operating system, your wireless carrier, the geographic region from which you are accessing the Website, time-stamped logs regarding access times and duration of visits, the pages of our Website that you visit, whether you opened the e-mail message we sent to you and whether you clicked on any links in the message, configuration data, clickstream analytics and your actions and patterns when you use our Website or interact with our e-mail messages (collectively, “Technical Information”). The technologies we use for this automatic data collection may include cookies that are stored on the browser of your computer or mobile device, small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) and other types of embedded code. We collect this information to manage our content and improve users’ use of our Website; to count and review the number of users of our Website and their usage patterns; to track key performance indicators such as pages accessed, frequency of access, conversions (the number of users who click on our advertisements and then go on to make a product purchase) and other statistical information related to our Website and the performance of our e-mail messages (for example, recording the popularity of certain content and verifying system and server integrity); to identify the portion of users who access our Website via different web browsers or mobile operating systems; to recognize if a user is a return user of our Website; to store information about a user’s visits; to remember a user’s preferences; and for similar purposes in connection with monitoring, operating, maintaining and improving our Website. Third parties may also collect Technical Information, Internet Activity and other information on our behalf as further described in the sections below titled “Use of Google Analytics,” “Use of Personal Information for Marketing Purposes,” and “Tracking and ‘DO NOT TRACK’.”

How We Use Your Information

Generally

We may use the information we collect about you or that you provide to us, including Personal Information, to:

Provide our Website and its contents to you.
Provide you with information, products or services you request from us.
Authenticate or otherwise verify your identity in connection with your requests and inquiries via the Website or otherwise.
Provide you with support and respond to your inquiries and support requests relating to our Website, including to investigate and address your concerns and to monitor and improve our responses.
Update and maintain subscription, e-mail or mailing lists (such as our e-mail lists to receive e-newsletters or alerts by e-mail).
Carry out the advertising, promotional and marketing purposes as described in the section below titled “Use of Personal Information for Marketing Purposes.”
Help maintain the safety, security, and integrity of our Website, databases and other technology assets and our business.
Facilitate your participation in sweepstakes, contests, giveaways or other promotions.
Register you for webinars and other demonstrations or information sessions related to our products and services.
If you are a Job Applicant, collect and process your application for a position with us and contact you in connection with such application.
Perform research and development activities, which may include, for example, conducting data analyses in order to develop new products and services or to improve existing products and services, and performing quality control activities.
With respect to Technical Information, fulfill the purposes described in the section above titled “Traffic, Usage and Computer/Device Information.”
With respect to aggregated and de-identified information, fulfill the purposes described in the section below titled “Use and Disclosure of Aggregated or De-Identified Data.”
Notify you about changes to our Website, our other products or services or this Policy.
Develop and administer voluntary user surveys.
Respond to lawful requests for information through court orders, subpoenas, warrants and other legal processes or obligations.
Enforce any contracts between you and us, including for billing and collection, or for the establishment, exercise or defense of legal claims.
Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information (including Personal Information) held by us is among the assets transferred.
Fulfill any other purpose for which you provide the information.
Serve any other purpose that we describe when you provide the information and for any other purpose with your consent.

Use of Personal Information for Marketing Purposes

We (and certain third-party service providers acting on our behalf) may use your information (including Personal Information) for advertising, promotional and other marketing purposes in various ways. This includes:

Providing you with informational and promotional content and materials regarding the Website and our own products and services, such as advertising and promotional information about our products and services or information about special offers or promotions related to our products and services.
Providing you with informational and promotional content and materials regarding the products and services of affiliates or third parties with whom we have partnered that we believe may be of interest to you.
Personalizing your Website experience and delivering content and promotional information related to your interests, including by delivering personalized e-mail content to you or by displaying targeted offers and ads to you on our Website and third-party sites that you visit and on which we place (or our third-party service providers place on our behalf) such ads.
Using third-party tools (such as Google Analytics – see section below titled “Use of Google Analytics”) to advertise to third parties with similar interests, hobbies or demographic information as you.

If you do not want us to use your information in this manner, see the section below titled “Your Rights and Choices” for more information about how to opt out of such uses.

Use and Disclosure of Aggregated or De-Identified Data

We may convert or combine some Personal Information of users into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. We may use and disclose to third parties any such de-identified or aggregated data (including but not limited to traffic and usage data that does not identify you personally) for any lawful purpose.

Tracking and “DO NOT TRACK”

Tracking involves the use of cookies, web beacons or other embedded code or tracking technologies to collect, analyze and store information on a user’s behavior over time on multiple sites, including information on the sites visited, products viewed, products purchased and other online interactions. Tracking information can be used to enable companies to make interest-based (behavioral) advertising available to users on multiple sites that they visit.

We may (or our third-party service providers may on our behalf) collect Personal Information about your online activities over time and across third-party sites for tracking purposes when you use our Website. However, we do not currently allow third parties to collect Personal Information through or using our Website that could be used by them to analyze and store information about your online activities over time and across third-party sites for their own tracking purposes (separate and apart from any services they provide to us in support of our permitted uses of your Personal Information as described in this Policy).

Our Website does not respond to any “do not track” signals sent by your computer, browser or mobile device, and if your computer, browser or mobile device sends a “do not track” signal to our Website, our Website will not treat you differently from users who do not send such signals. For more information on how to disable certain tracking technologies, please visit the Network Advertising Initiative’s Consumer Opt-Out page at https://thenai.org/opt-out/ and the Digital Advertising Alliance’s Consumer Assistance page at https://youradchoices.com/.

Use of Google Analytics

We use Google Analytics to track and analyze certain traffic and usage statistics regarding the use of our Website, such as the number of visitors to our Website, how visitors are navigating to our Website, visitors’ general geographic region information, how long individuals are visiting our Website, and information about the equipment individuals are using to access our Website (e.g., browser version and operating system). Google Analytics may use a Google Analytics cookie as part of this service, and we may share certain Personal Information with Google Analytics as part of this service. We use this traffic and usage information to gauge, internally, the effectiveness of our advertising efforts and to make improvements to our Website and our marketing and promotional efforts.

In addition, we may use the following Google Analytics Advertising Features:

Remarketing
Google Display Network Impression Reporting
Google Analytics Demographics and Interest Reporting
Google Ads (as an integrated service with Google Analytics)

By enabling these features, we and certain third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together for various purposes. The information collected includes demographic information about our Website visitors and general information about our visitors’ interests. We use the information collected through our use of the Google Analytics Advertising Features to track our Website visitors’ patterns and behaviors, segment our audience, and to better target our advertising and marketing efforts (for our own and others’ products and services) and allow third-party vendors to do the same, for example to (1) display targeted advertisements to individuals who viewed a product or service but did not purchase the product or service, (2) target visitors from a certain geographic region with certain ads in Google search results that have previously shown a high degree of success for consumers in that region, (3) advertise our products and services across other websites that you may visit, or (4) allow Google or other third-party vendors to show you ads on websites that you visit after using our Website or clicking on an offer or ad in one of our e-mails or in our Website.

For more information, please review the following:

Information about Google’s use of cookies: https://policies.google.com/technologies/cookies#types-of-cookies

Information about Google’s use of information from sites or apps that use Google’s services: https://policies.google.com/technologies/partner-sites

You can opt out of our use of certain Google Analytics features by updating the “Ads Settings” in your browser (www.adssettings.google.com/authenticated) or mobile device (www.support.google.com/ads/answer/1660762#mob), by enabling the Google Analytics Opt-out Browser Add-on in your browser (https://tools.google.com/dlpage/gaoptout) or by visiting the Network Advertising Initiative’s Consumer Opt-Out page (www.optout.networkadvertising.org/). Because those opt-out and preference control pages are specific to the individual browser used to visit it, and because those pages are not operated by us, we are unable to perform the opt-outs on your behalf.

Disclosure of Your Information

We may share your Personal Information with third parties in the following circumstances:

We may disclose Personal Information to our affiliates or to any contractors and other service providers who need to know such information (or such contractors, service providers or other third parties may collect Personal Information directly from you on our behalf while you use our Website) to provide services to us that support our hosting, maintenance, operation and promotion of our Website and our permitted uses of Personal Information under this Policy. For example, we may disclose information to third parties in connection with the following services:

Service	Example Service Providers	Business Purpose
Customer or client gift fulfillment	Goody, Snappy	Issue gifts and other customer rewards in connection with sweepstakes or giveaway programs
Cloud-hosting infrastructure and data back-up	Amazon Web Services, Google Cloud, Microsoft Azure	Securely store electronic information
Work management and collaboration	Microsoft Office 365, Zoom Video Communications	Process information for internal business purposes
Customer relationship management and e-mail marketing	Twilio, MessageBird, HubSpot, Ziff Davis, ZoomInfo, Success League	Organize, distribute and track communications with prospective customers
Employee recruiting and talent management	JazzHR	Collect and process job applications
Website analytics and digital marketing	AdRoll, LinkedIn, Microsoft Advertising, Google Analytics / Google Ads	Recognize Website visitors and deliver visitors ads across devices and browsers
Online survey management	SurveyMonkey	Administer voluntary user surveys

We may disclose Personal Information to (or permit Personal Information to be collected on our Website by) certain third parties as described in the section above titled “Tracking and ‘DO NOT TRACK.’”

We may disclose Personal Information about event attendees or registrants to partner organizations with whom we host joint events, such as webinars and other demonstrations or information sessions related to our products and services.

We may disclose Personal Information to our affiliates or to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger, divestiture or a similar corporate transaction, whether as a going concern or as part of a bankruptcy, liquidation or similar proceeding, and any due diligence review with respect to any such proposed transaction.

We may disclose Personal Information to comply with any court order, law or legal process, including to meet national security and law enforcement requirements or to respond to any government or regulatory request or audit.

We may disclose Personal Information to enforce or apply any legal agreements between us and you, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of our users or others.

We may also disclose your Personal Information for any purpose disclosed when the information is provided, and for any other purpose with your consent.
We may disclose all forms of Personal Information for each of the purposes described above, including but not limited to your Technical Information and Internet Activity.

Our accountability for European Personal Information (as defined below) that we receive in the United States under the Data Privacy Frameworks (as defined below) and subsequently transfer to a third party is described in the DPF Principles (as defined below). In particular, we will remain responsible and liable under the DPF Principles if third parties we engage to process European Personal Information on our behalf do so in a manner inconsistent with the DPF Principles, unless we prove that we are not responsible for the event giving rise to the damage. For more information about the Data Privacy Frameworks, please see the section below titled “Users Outside of the United States.”

Third-Party Sites and Services

Our Website and e-mail messages to you may include links to blogs, social media and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Policy. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any Personal Information. If you follow a link from our Website or e-mail messages to any third-party site, any information you provide to that site will be governed by its own terms of use and privacy policy and not this Policy.

We are not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including those that are accessed via links from our Website or e-mail messages. We make no representations, express or implied, concerning the accuracy, privacy, safety, security, or the information practices of any third-party site. The inclusion of a link to a third-party site on our Website or in our e-mail messages does not constitute any type of endorsement of the linked site by us. We are not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.

Your Rights and Choices

Generally

You have certain choices regarding the Personal Information you provide to us. You can set your browser to refuse all or some browser cookies. If you choose not to accept cookies, you may be unable to access certain parts or pages of our Website, or certain parts or features of our Website may not function properly.

If you do not wish to have your Personal Information used by us to contact you with promotional or informational content or messages, you may send us an e-mail stating your request to privacy_inquiries@jdxpert.com or you can opt out by simply clicking on the “Unsubscribe” or similar link in the most recent e-mail you received from us and by following the prompts that appear. This opt-out does not apply to information provided as a result of a product purchase, customer service or support service inquiry, or other informational or transactional communications, nor does it apply to your disclosure to a third party that is acting on our behalf and under our instructions in support of our permitted uses of your Personal Information.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. Please refer to the sections above titled “Tracking and ‘DO NOT TRACK’” and “Use of Google Analytics” for more information regarding opting out of certain advertising and analytics features used on and in connection with our Website.

Accessing and Correcting Your Information

You can review, change and request the deletion of certain portions of your Personal Information by sending us an e-mail at privacy_inquiries@jdxpert.com to request access to any Personal Information that you have provided to us, or to request to correct or delete that Personal Information. Except as specifically described below in the sections titled “Canadian Users: Individual Access,” and “European Users: Your European Privacy Rights” the following will apply with respect to each such request:

We will evaluate such requests on a case-by-case basis.

In certain cases we cannot delete your Personal Information. For example, we cannot continue to maintain your account and/or your subscriptions to our products or services without retaining certain portions of your Personal Information, so a request to delete certain forms of Personal Information may require the deletion of your account and cessation of services to you.

We also may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Canadian Users: Individual Access

If you are a user accessing and using our Website from Canada then, upon your request, and subject to certain exceptions under applicable law, we will inform you of the existence, use and disclosure of your Personal Information and give you access to that information, and you may challenge the accuracy and completeness of the information and have us amend it as appropriate. You may submit a request under this section by sending us an e-mail stating your request to privacy_inquiries@jdxpert.com. Please indicate in your e-mail that you are making an individual access request under Canadian law.

Users Outside of the United States

Our Website is hosted in the United States and is provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are accessing our Website from Canada, the European Union, Asia or any other jurisdiction with laws governing personal data collection, use and disclosure that differ from United States laws, please note that by using our Website and providing your Personal Information to us through our Website you are expressly and knowingly consenting to the transfer of your Personal Information from your home country to the United States and other jurisdictions as indicated above (where laws may differ from the laws of your jurisdiction) and you are expressly and knowingly consenting to our use of such Personal Information in accordance with this Policy.

European Users

If you are a user accessing and using our Website from one of the European Economic Area countries, Switzerland or the United Kingdom (collectively, the “European Countries” and such users the “European Users”), please read this section carefully for more information about our collection, processing and transfer of your Personal Information and your rights related to such activities.

A. Legal Basis for Processing

If you are a European User, we have the legal right to collect, process, use and retain your Personal Information (“European Personal Information”) in the ways described in this Policy or based on your consent, the need to use your European Personal Information to provide you with goods or services that you have requested and/or our legitimate interests in furthering our existing relationship with you or preventing fraud. Accordingly, generally you have a contractual rather than a statutory obligation to provide such information. If you do not provide such information, you may be unable to use our Website and we may be unable to provide any products or services that you request.

B. Data Privacy Frameworks Certification

If you are a European User, please note that governing bodies in your respective jurisdictions have determined that the laws of the United States do not provide adequate protection for your Personal Information. Accordingly, we are transferring your Personal Information from such jurisdictions to the United States under the terms of our certification with the U.S. Department of Commerce under the E.U.-U.S. Data Privacy Framework (the “E.U.-U.S. DPF”), the U.K. Extension to the E.U.-U.S. DPF (the “U.K. Extension”), and the Swiss-U.S. Data Privacy Framework (the “Swiss-U.S. DPF” and, together with the E.U.-U.S. DPF and the U.K. Extension, collectively, the “Data Privacy Frameworks”).

We comply with the Data Privacy Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use and retention of European Personal Information from the European Countries to the United States, and we follow internal procedures for verifying that our commitments under this Policy have been implemented. We have certified to the U.S. Department of Commerce that we adhere to the E.U.-U.S. Data Privacy Framework Principles (the “E.U.-U.S. DPF Principles”) with regard to the processing of personal data received from the European Union in reliance on the E.U.-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension. Likewise, we have certified to the U.S. Department of Commerce that we adhere to the Swiss-U.S. Data Privacy Framework Principles (the “Swiss-U.S. DPF Principles” and together with the E.U.-U.S. DPF Principles, collectively, the “DPF Principles”) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Policy and data subject rights under the DPF Principles, the DPF Principles shall govern. To learn more about the Data Privacy Frameworks, and to view our certification page, please visit https://www.dataprivacyframework.gov/. Our compliance with the DPF Principles can be investigated and enforced by the United States Federal Trade Commission.

Pursuant to the Data Privacy Frameworks, European Users have the right to obtain our confirmation of whether we maintain their European Personal Information in the United States. Upon our receipt of your request by e-mail at privacy_inquiries@jdxpert.com and our verification of your identity, we will advise you whether we process European Personal Information concerning you and, if so, will provide you with access to the European Personal Information that we hold about you. You may also correct, amend or delete any such European Personal Information that is inaccurate or incomplete or where it has been processed in violation of the DPF Principles. We will respond to all such requests within a reasonable timeframe.

Subject to certain exceptions under applicable law, you may choose to “opt out” of our disclosure of your European Personal Information to third parties or our use of your European Personal Information for a purpose that is materially different from the purpose for which it was originally collected or subsequently authorized by you; provided, however, that such right will not apply to our disclosures to third parties acting as an agent to perform tasks on our behalf and under our instruction. You may exercise such right by submitting a written request to privacy_inquiries@jdxpert.com. We will not disclose your European Sensitive Information (as defined below) to third parties or use your European Sensitive Information for a purpose different from the purpose for which it was originally collected or subsequently authorized by you without your express affirmative consent (i.e., “opt in”). However, please note that we do not currently collect, store or process any European Sensitive Information in connection with your use of the Website or our other activities covered by this Policy.

C. Complaints

In compliance with the Data Privacy Frameworks and DPF Principles, we commit to resolve complaints about your privacy and our collection or use of your European Personal Information transferred to the United States pursuant to the Data Privacy Frameworks. European Users with inquiries or complaints regarding our Data Privacy Frameworks policy should first contact us directly at privacy_inquiries@jdxpert.com.

We have further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, DATA PRIVACY FRAMEWORK SERVICES, owned and operated in the United States by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbbprograms.org/dpf-complaints for more information or to file a complaint.

If your Data Privacy Framework complaint cannot be resolved through the above channels, under certain conditions you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/ for more information about binding arbitration or other enforcement rights that may be available to you. You may also have the right to make a GDPR complaint to the relevant Supervisory Authority in your country of residence.

Finally, in compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, we at HRTMS Incorporated d/b/a JDXpert commit to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF in the context of the employment relationship. To pursue an unresolved complaint regarding human resources data, you should contact the state or national data protection or labor authority in the appropriate jurisdiction listed above. Complaints related to human resources data should not be addressed to the BBB NATIONAL PROGRAMS.

D. Storage of Your European Personal Information

We securely store your European Personal Information in distributed locations in the United States using our own servers or the servers of reputable, third-party service providers such as our cloud-hosted infrastructure service provider and other cloud-based software service providers. We will keep such information for no longer than necessary. The length of time we retain your European Personal Information will depend on any legal obligations we have (such as tax recording purposes), the nature of any contracts we have in place with you, the existence of your consent or our legitimate interests as a business.

E. Your European Privacy Rights

If you are a European User, you will have the following additional rights with respect to your European Personal Information (your “European Privacy Rights”):

If we intend to disclose your European Personal Information to any third party that will have the right to process your European Personal Information, we will enter into a contract with that third party that provides that your European Personal Information may be processed only for limited and specified purposes consistent with the consent that you have provided to us, and that the third party must provide the same level of protection for your European Personal Information that we are obligated to provide under this Policy. In addition, we will notify you if that third party will have the right to determine the purposes for which it will process your European Personal Information and the means it will use to process your European Personal Information (rather than just providing requested assistance to us in support of our permitted uses of your European Personal Information). In certain situations, we may be required to disclose your European Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If we are processing your European Personal Information based on your consent, you may withdraw that consent at any time. Your withdrawal will not affect the lawfulness of our processing based on your consent before your withdrawal. If you withdraw your consent, we may not be able to provide our Website or our other products or services to you. We will advise you if this is the case at the time you withdraw your consent.

You may restrict our use and processing of your European Personal Information by sending us an e-mail stating your request to privacy_inquiries@jdxpert.com, if you have contested the accuracy of that information, if the processing is unlawful or if we no longer need such information for the purposes for which it was collected. We will then store your European Personal Information and process it only with your consent, or to establish, exercise or defend a legal claim or to protect the rights of others. The restriction with respect to information claimed to be inaccurate would end if we verify the accuracy of that contested information.

We do not collect, store or process sensitive information related to your racial or ethnic identity, political opinions, religious or philosophical beliefs, trade union membership, health (including genetic and biometric data), sex life or sexual orientation (“European Sensitive Information”). We will not use or disclose any of your European Sensitive Information without your explicit consent, subject to certain limited exceptions. Should we wish to make any such use or disclosure, we will notify you by e-mail and will request that you authorize such use or disclosure by responding to the e-mail with your explicit consent.

Upon our receipt of your request by e-mail at privacy_inquiries@jdxpert.com and our verification of your identity, we will advise you whether we are processing European Personal Information concerning you and, if so, will provide you with a copy of your European Personal Information being processed and certain information about the nature and purposes of the processing. You may correct, amend or delete any such European Personal Information that is inaccurate or incomplete. We will respond to all requests within a reasonable timeframe.

Upon your request by e-mail at privacy_inquiries@jdxpert.com and our verification of your identity, we will erase any of your European Personal Information that is no longer needed for the purpose for which it was collected or that is being used for direct marketing purposes, or if our use is based on your consent and you withdraw that consent. We will not erase such information, however, to the extent it is necessary for the establishment, exercise or defense of a legal claim or another exception applies under applicable law in your jurisdiction.

If we are using your European Personal Information on the basis of your consent and we change our Policy to permit any use or disclosure of your European Personal Information that is materially different than the uses for which it was originally collected or subsequently authorized by you, we will obtain your consent before we make such further uses of your European Personal Information.

Generally, you will not have to pay a fee to exercise any of your European Privacy Rights. We may, however, charge a reasonable fee if a request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in those circumstances.

We may need to request specific information from you to help us confirm your identity and to ensure your right to exercise your European Privacy Rights. This is a security measure to ensure that your European Personal Information is not disclosed to a person who does not have a right to receive it.

We try to respond to all legitimate requests related to European Privacy Rights within a reasonable timeframe. Occasionally, it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated of our progress.

A list of Supervisory Authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

California “Shine The Light” Disclosure

The California Civil Code permits California residents with whom we have an established business relationship to request that we provide a list of certain categories of Personal Information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an e-mail to privacy_inquiries@jdxpert.com. Please mention that you are making a “California Shine the Light” inquiry.

Nevada Residents: Sale Opt-Out Rights

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy_inquiries@jdxpert.com. Please mention that you are making a “Nevada Sale Opt-Out Right” request.

Children Under the Age of 16

Our Website and our products and services are not intended to be used by children under 16 years of age, and no one under age 16 may provide any information to us or others on or using the Website or otherwise. We do not knowingly collect Personal Information from children under age 16. If you are under 16 years of age, do not use or provide any information on the Website or otherwise use our services, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, IP address or mobile device ID or any screen name or username you may use. If we learn we have collected or received Personal Information from a child under 16 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 16, please contact us at privacy_inquiries@jdxpert.com.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. The safety and security of your information also depends on you. When we have given you (or when you have chosen) a password for access to certain parts of our Website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to or using our Website. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Website.

Changes to Our Privacy Policy

We post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by e-mail to the primary e-mail address specified in your account and through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active and deliverable e-mail address for you, and for periodically visiting our Website and this Policy to check for any changes. Please note that we will not collect additional categories of personal information beyond those disclosed in this Policy without providing additional notice to you, and we will not use your Personal Information for additional purposes beyond those disclosed in this Policy without providing notice and obtaining your consent

Contact Information

We are HRTMS Incorporated, a North Carolina corporation d/b/a JDXpert with headquarters in Raleigh, North Carolina. To ask questions or to submit comments about this Policy or our privacy practices, you may contact us:

Via E-mail: privacy_inquiries@jdxpert.com
Via Telephone: (919) 351-JOBS (5627)
Via Postal Mail: 801 Corporate Center Drive, Suite 130, Raleigh, NC 27607